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General
macOS
10
How to Create a Bootable Linux Live USB on Your Mac
Diagnosing and fixing XtendSan not auto-connecting on boot
Mounting a network drive on Mac
Managing kexts in High Sierra and later via CLI
Browsing with Finder in my SMB share is extremely slow
View all 10
Windows
3
Getting CTL-ALT-DEL through remote desktop to the VM instead of local Windows7
Mounting a network drive on Windows
How to speed up performance on SMB mounts with Windows
Linux
6
LSI Megaraid storcli help
Accessing MegaRAID Storage Manager from a remote client
How to setup a bond using Network Manager NMCLI
Install NVIDIA Drivers Linux
How to work with IPMI or discover IPMI addresses with the Ubuntu Linux IAP servers
View all 6
Networking
1
Cable and Connectivity Solutions
Cara One - the Obvious Future
CaraOne General Information
7
CaraOne - what is it?
How does CaraOne benefit creative departments?
General Questions and Answers
What is the difference between AI inferences and machine learning?
CaraOne AI Node - A Server Built for AI
View all 7
CaraOne Usage
3
CaraOne Search Section/Feature
Using Autodesk Flame with CaraOne
CaraOne Adobe Premiere Integration Explained
CaraOne Configuration
14
CaraOne Mac client install and config location
Configuring the Mac Adobe Premiere extension for CaraOne
CaraOne Windows Client installation
Configuring the Windows Adobe Premiere extension for CaraOne
Working with the Avid Nexis® client to setup CaraOne
View all 14
CaraOne Troubleshooting
8
Pymiere Link not working although installed and running
Troubleshooting AAF export issues with CaraOne
Good ways to check the status of the CaraOne indexing
How to check the server back-end version of CaraOne
How to check the status of the files processing on the CaraOne server
View all 8
NX/ZX Configuration
Hardware, Sys Admin, and Networking
9
Configuring Gmail for use with server email alerts
Accessing RAID Adapters in NX2/ZX Console
Joining NX2 or ZX to Active Directory or troubleshooting errors with sync or AD join
Setting the IPMI address
How to run trim on SSD pools in the NX and ZX Series NAS
View all 9
Shares and Datasets
10
Setting up user and group access for shares
Attaching NX2/ZX to Evertz DreamCatcher
Changing the share name or mount point for an NX2 or ZX share
NX2/ZX File and Folder Permissions
Spotlight Indexing with NX2 / ZX
View all 10
High Availability
2
ZX Series failover HA technologies explained
Ping Node Explanation
Backup and Recovery
1
Backup & Disaster Recovery
NX/ZX Containers
General Container Information
1
Which applications are supported as containers on Scale Logic NAS systems?
Container Installation Guides
3
Working with FTP and FXP optional add on for NX and ZX Series
Increasing inotify file system watchers for Resilio Connect
Installing Resilio Connect Agent on NX or ZX Container
NX/ZX Maintenance
Upgrades
6
Firmware upgrade using UEFI for Broadcom / LSI 9400 and 9500 HBAs
Adding Product Key / Capacity License ZX/NX
Using ATTO Config Tool to update FC or SAS HBA Firmware on NX or ZX
Updating NX or ZX cluster
Applying small NX2/ZX update
View all 6
Security Patches
3
NX2/ZX CVE-2022-0336 Vulnerability
NX/ZX CVE-2016-2114 Vulnerability
SMB Packet Signing and Performance issues
Troubleshooting & Repairs
20
Turning on RSS for ZX/NX2
How to download logs on NX2/ZX
Migrating a Pool on the ZX NAS
ZX/NX2 Disk Replacement and rebuild / resilver
Checking your NX2/ZX Software Serial Number
View all 20
RAP - Remote Access Portal
RAP Usage
12
Logging into the RAP Web user interface (GUI/UI)
RAP creating new users and groups
How to work with mounted shares with RAP
How to create new folders with RAP
How to share to users and groups with RAP
View all 12
RAP Configuration
6
Applying a Renewal License to RAP
Working with ClamAV to enable a virus scanner to the RAP server
Use 2 Factor authentication with the RAP server
Change RAP user and group creation settings
How to access the management console on your RAP server to perform everyday Linux admin like "shutdown" or network changes
View all 6
RAP Troubleshooting
6
Troubleshooting RAP performance issues
How to clean reinstall the RAP sync client
Checksum errors in the RAP sync client
ERR_SSL_KEY_USAGE_INCOMPATIBLE Error Using Chrome Connecting to RAP
How to fix: The folder .... is used in a folder sync connection! Please use a different one
View all 6
Specifications
Applications and RAP Servers
3
1U IAP2 Base Server
1U IAP2 Power Server
1U RAP Server
NX2
4
NX2 12 Bay
NX2 NVMe 24 Bay
NX2 24 Bay
NX2 36 Bay
NX3
4
NX3 24 Bay
NX3 36 Bay
NX3 16 Bay
NX3 60 Bay
ZX
4
ZX 1U
ZX NVMe 24 Bay
ZX 2U Power Plus
ZX 2x24-NVMe-HA-cluster
ZX3
1
ZX3 Base
JBOD Expansion Chassis
7
NX2/ZX 60 Bay JBOD
NX2/ZX 44 Bay JBOD
NX2/ZX 36 Bay JBOD
NX2/ZX 24 Bay JBOD
NX2/ZX 12 Bay JBOD
View all 7
Current Software Versions
4
Current NX2, NX3, ZX, and ZX3 Software Versions
Current RAP (Remote Access Portal) Version
Current HyperFS and SONG versions
Scale Logic Health Monitoring
Object Storage
4
Object Storage 45Bay
Object Storage 60Bay
Object Storage 90Bay
Object Storage Usable Capacities
ZX and NX Product Series Usable Capacities
2
NX and ZX Usable Capacities for Production/Online workloads with HDDs
NX and ZX Usable Capacities for SSD all-flash workloads
ZX and NX Product Series Performance and Editing Stream Counts
2
NX2/ZX Stream Counts
NX3/ZX3 Stream Count Performance Chart
Legacy Products
NX (Gen 1)
8
Replacing a disk drive in a Genesis NX
How to download logs from the Genesis NX
SSL/TLS Error in NX
Running a File System Repair
Setting Up IPMI for NX (Gen1)
View all 8
HyperFS
1
Setting up SMB on SONG (Scale Out NAS Gateway) for Apple Final Cut Pro X (FCPX)
RX
1
Retrieving System Key