CaraOne Troubleshooting

Pymiere Link not working although installed and running
Check that some other service is not running with port 3000 as Pymiere Link also uses that port.  Here Tiger Spaces or Tiger client is using it - after unin...
Tue, 13 Feb, 2024 at 5:26 AM
Troubleshooting AAF export issues with CaraOne
AAF export is how you get a favorites list out of CaraOne for import into Avid MC, Adobe, Resolve, or a further automation step.  Sometimes problems can ari...
Fri, 31 May, 2024 at 2:48 PM
How to check the server back-end version of CaraOne
Two ways -  Via HTTP where x.x.x.x is your server IP address http://x.x.x.x:9091/version/ From the server ssh shell # cat /opt/caraone/dist/version
Thu, 20 Jun, 2024 at 10:13 AM
How to check the status of the files processing on the CaraOne server
Use the URL below with your server IP to get a quick report of the status of the scanning http://x.x.x.x:9091/countJobFiles/ Progress: Username: us...
Thu, 20 Jun, 2024 at 10:16 AM