RAP Troubleshooting

Troubleshooting RAP performance issues
RAP uses the internet... so we have gathered some tips for finding out where a performance problem might be coming from.   You can run a couple of tests...
Mon, 22 Apr, 2024 at 11:24 AM
How to clean reinstall the RAP sync client
Overview The RAP client keeps a configuration file stored on your computer, which allows you to cleanly upgrade sync client versions without resetting your...
Thu, 4 Jan, 2024 at 11:26 AM
Checksum errors in the RAP sync client
Checksum errors can stop the data sync with a red banner.  Sometimes but not always this might show as " File Doesn’t match Checksum "  Usual...
Mon, 19 Jun, 2023 at 10:19 AM
ERR_SSL_KEY_USAGE_INCOMPATIBLE Error Using Chrome Connecting to RAP
1. Quit Chrome completely 2. Delete the local state file. For Mac In a terminal window, enter the following: admin@admins-Mac-mini ~ % cd Libr...
Mon, 22 Apr, 2024 at 11:32 AM
How to fix: The folder .... is used in a folder sync connection! Please use a different one
Desktop sync client discovered previous sync journal(s) (SQLite database files: .sync_journal. db, .sync#HASH.db or `.sync_#HASH.db) in the folder. T...
Mon, 22 Apr, 2024 at 11:35 AM
MegaCLI commands for Troubleshooting RAP servers
These commands can be used to help troubleshoot potential controller related issues with the RAP servers. RAP servers use MegaRAID storage adapters, these c...
Wed, 6 Dec, 2023 at 10:22 AM