Our NX gen 1 NAS System with the MegaRAID enginge

Replacing a disk drive in a Genesis NX
1. Locate the cold spare Genesis NX HDD 2. Leave power completely on – unlatch the failed HDD form the chassis, slip it out, and wait 10 seconds for go...
Tue, 23 Aug, 2022 at 10:16 AM
How to download logs from the Genesis NX
Go to web GUI and login with your admin password Go to Status -> Hardware as shown below Hit the download logs Open a case with technical su...
Tue, 23 Aug, 2022 at 10:10 AM
SSL/TLS Error in NX
This is a known issue for the NX product line and we do have a small update that can be applied to resolve this behavior, available at the link below. h...
Mon, 19 Sep, 2022 at 11:03 AM