NX (Gen 1)

Our NX generation 1 NAS System with the MegaRAID engine

Replacing a disk drive in a Genesis NX
1. Locate the cold spare Genesis NX HDD 2. Leave power completely on – unlatch the failed HDD form the chassis, slip it out, and wait 10 seconds for go...
Tue, 23 Aug, 2022 at 10:16 AM
How to download logs from the Genesis NX
Go to web GUI and login with your admin password Go to Status -> Hardware as shown below Hit the download logs Open a case with technical su...
Tue, 23 Aug, 2022 at 10:10 AM
SSL/TLS Error in NX
This is a known issue for the NX product line and we do have a small update that can be applied to resolve this behavior, available at the link below. ...
Fri, 14 Oct, 2022 at 12:22 PM
Running a File System Repair
Problem: File system errors. Symptoms: File system errors can be caused by power outages and disconnects that prevent the file system from completely wri...
Wed, 16 Nov, 2022 at 11:12 AM
Setting Up IPMI for NX (Gen1)
Your system may vary slightly, but here are the general  steps to set up the IPMI on the an NX. 1. Connect network cable to the dedicated IPMI LAN port. ...
Fri, 5 May, 2023 at 12:37 PM
Updating NX Software
Please get the latest version of the NX software from Scale Logic Support, they will provide a download link. After downloading the latest software ple...
Mon, 15 May, 2023 at 9:13 AM
How to recover from Unconfigured Bad Drives caused by JBOD or offline hardware in MegaRAID?
 Sometimes during power outages the head unit might come up before JBODs.  Or JBODs don't even power up at all.  In these cases the MegaRAID config file...
Mon, 20 Nov, 2023 at 11:32 AM
Unable to connect to HW RAID using Megaraid Storage Manager software
Please make sure that you are using a version of MSM software which is tested to work with our products and is listed below.  Login details for accessin...
Mon, 18 Dec, 2023 at 1:36 PM