Go to web GUI and login with your admin password
Go to Status -> Hardware as shown below
Hit the download logs
Open a case with technical support and request a file upload location for our team to examine the logs
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/62019581716/original/9pmr0tCqxBeH6r3FLLTBKXA3YIFJ7XzTlw.png?1661266725)
Modified on: Tue, 23 Aug, 2022 at 10:10 AM
Go to web GUI and login with your admin password
Go to Status -> Hardware as shown below
Hit the download logs
Open a case with technical support and request a file upload location for our team to examine the logs
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