Example issue: 

The customer has set the server to a Flex state and can search the available media for a user.
They were however expecting a higher media count, closer to 5670, which would cover all media for the groups in the project. 


  1. Job Final Amount Summary

    • 4,717 clips did not match all their corresponding MXF tracks in the file system.
    • 2,188 clips were filtered out due to having fewer than three tracks or FFmpeg errors.
    • The backend setting INDEX_VIDEO_ONLY allows indexing AVB clips with a single video track when set to true.
    • Recommended action: Enable INDEX_VIDEO_ONLY and retry indexing the 2,188 filtered clips to check if they can be processed successfully.
    • Check Audio Presence:
      • Confirm that clips contain audio tracks, as soundbites require audio to function.
    • Settings Location:
      • The INDEX_VIDEO_ONLY and other relevant options are found in the settings.json file, typically located at:
        /opt/caraone/dist/settings/settings.json


  2. How to Modify settings.json to Enable INDEX_VIDEO_ONLY

    • Access the server terminal where CaraOne is installed.
    • Open the settings.json file with a text editor, for example
      sudo nano /opt/caraone/dist/settings/settings.json

    • Locate the INDEX_VIDEO_ONLY setting. If it does not exist, add it under the appropriate section, for example
      "INDEX_VIDEO_ONLY": true,
    • Save the file and exit the editor.
    • Restart CaraOne services to apply changes
      sudo systemctl restart caraone.service  
sudo systemctl restart caraone_node_manager.service  
sudo systemctl restart nginx.service