Please make sure that you are using a version of MSM software which is tested to work with our products and is listed below.
Login details for accessing MSM or Avago Management is:
Username: raid
Password: raid
For NX Gen1 ver. up57:
v14.11.01.00:
MSMv14.11.01.00
v16.02.00.04:
MSMv16.02.00.04
For NX Gen1 ver. up60, up65 and up66:
v16.11.00.03:
MSMv16.11.00.03
For NX Gen1 ver. up70 and newer (most recent: up71):
v17.05.02.01:
MSM, v.17.05.02.01