Getting Started with RAP as a Remote User


  1. Using the Web Browser GUI
    1. Log into the RAP GUI by going to the Login page and entering your user name and Password
    2. View the Shares or Folders that have been shared as a User or Member of a Group
    3. Large Folders containing many large files may be downloaded to your remote workstation as a Zip file.  This may result in faster download times than using the Sync Client.
    4. Uploading large files to specific folders using the GUI may also result in faster upload times than using the Sync Client
  2. Preparing and using the Sync Client on your Remote workstation
    1. Download the RAP Sync Client from the Web GUI and install it on your local workstation.
    2. Follow the install instructions using the same path as in the Web GUI along with your login Credentials
    3. Choose the proper drive type and size for your Local Sync Connection
    4. The Local Sync Connection is where files will be stored as they are Sync from the primary storage to your remote workstation via RAP
    5. SSD drives are recommended for using more robust file types such as ProRes 4:4:4:4, R3D, and other larger files.  The SSD drive may be connected via USB3, Thunderbolt, or connected internally on the proper bus of your workstation.
    6. HDD may be used for smaller file types like mp4 and Proxy files.  The HDD may be connected via USB, Thunderbolt, or internally on the proper Bus of your workstation
    7. The use of DPX or Camera Raw files may require an internal SSD drive.
    8. More than one Drive may be used to create multiple Sync Connections. This might be employed to expand the local drive space for syncing but will result in more than one Drive Mount point, for example, two different Drive letters on a PC
  3. Preparing a new, empty, drive for syncing large folders and files.
    1. The Sync process is limited based on the Internet speed of the Remote user as well as the Internet speed at the location of the Primary Storage.
    2. After the Sync Connection is established and NO boxes are checked beside the available folders in your Sync Client you may download larger folders via the Web GUI as a Zip file and unzip the file in the proper destination under your new Local Sync Drive. The Zip file may then be deleted from your local machine.
    3. After a large folder is downloaded and resides in a folder in the proper location under your Local Sync Connection you may check the box for that folder in your Sync Client and click on Apply to allow RAP to do a Check of the Files on your local drive against the files on the Primary Storage. This check should only take a few minutes to complete.
    4. Folder with smaller files may be Synced by simply checking the box next to the folder name in the Sync Client and clicking Apply
    5. Project folder may be synced via the Sync Client as they are usually smaller files inside the folders
  4. Managing Media on your Local Sync Connection
    1. You may work with the files on your Local Sync Connection just as you would any other local media. Changes made to EDL’s will be synced back to the primary storage without user intervention as long as the project was opened from a synced folder.
    2. Should you lose connection to the Internet you can continue working using the Media on your Local Sync Connection, but changes will not be synced back to the Primary Storage until an Internet connection is reestablished.
    3. DO NOT delete files directly from your Local Sync Connection unless you intend on those files being deleted from the Primary Storage. RAP will see a deletion on the Local Drive as intended and Sync the Delete as expected.
    4. If you no longer need to Sync a particular folder uncheck the box beside that folder in the Sync Client and choose to Apply. The folder will no longer be Synced, and all media associated with that folder will be automatically removed from your Local Sync Connection. This is the Proper way to clear media from your Local Sync Connection.
    5. DO NOT move files from your Local Sync Connection to another location on your local machine. RAP will see this as a Deletion as the files or Folder no longer exist on the Drive that RAP is syncing. RAP will sync that back to the Primary Storage as a deletion.  Copying files from your Local Sync Location to another location on your local machine will not affect RAP in any way
    6. If large groups of files need to be renamed it is best to:
      1. Do this on the Primary Storage prior to download or Syncing
      2. Rename the Files from the RAP GUI and allow the change to sync to each remote user
    7. Adding files to a Folder in your Local Sync Connection will cause RAP to upload that file to the Primary Storage as part of its normal Sync routine
    8. Folders may be “Moved” within the same share on the Local Sync Connection, but the action will also be synced back to the Primary Storage

Using RAP and choosing the Proper Drive for your Local Sync Connection is designed to give the user the closest experience possible to working with colleagues just as though you were all working on the same local LAN.  Change data such as changes to an EDL will be synced to the Primary Storage almost as fast as if everyone were working in the same building.


Planning your workflow using RAP before implementing a workflow is always a Best Practice and Scale Logic is here to help you with your workflow planning needs.


This Best Practices Guide is subject to change or alteration at any time. If proper workflow planning is not implemented prior to engaging RAP in your overall Workflow some portions of this guide may not function as described. Scale Logic cannot be held responsible for failure to properly plan for individual workflow needs.