Support Portal

NX2/ZX 42

• Access time setting for a data set
• Accessing the console on the NX2 or ZX units
• AD and LDAP setup for ZX and NX2
• Admin email settings for NX2/ZX
• Applying Small Update to NX2/ZX

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RX 5

• Power Up and Off Guide
• Versions and Upgrade Compatibility Guide
• Modifying GUI login credentials
• RX Series Drive Replacement Guide
• Restarting the web GUI

NX 10

• Replacing a disk drive in a Genesis NX
• Applying a small update to Genesis NX
• Unable to connect to HW RAID using Megaraid Storage Manager [MSM] software
• Cannot log into Genesis NX Web GUI anymore but still connecting to the share
• Creating an NFS share

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NX (internal) 1

• SSL/TLS error

HyperFS 61

• How can I manage kexts in High Sierra and later via CLI?
• Licencing the server
• Resolving "The application is abnormal. Try again." mount error
• Troubleshooting HyperFS mount issues on macOS
• Resolving "Server is busy or has no response. Make sure service works well and try again." mount error

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Specifications 14

• NX2
• NX Specifications
• ZX 1U Server
• ZX Embedded Storage Head Unit
• ZX High-Availability Cluster

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RAP 8

• RAP client - advance usage
• Collecting logs from the RAP client
• I changed from IP to FQDN on my RAP, what about my RAP client?
• Installing RAP client on macOS
• RAP Best Practices - 2021

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